Field worker using mobile device

SMS-Email Bridge for Field Teams

Connect office email with field SMS instantly. No technical setup, no complexity – just seamless communication that works.

90%+ SMS Open Rate
<30s Message Delivery
Zero Setup Required
Discover CrewSMS

Bridge the Communication Gap Between Office and Field

Stop the frustration of office staff sending emails that field crews never see. Connect your team's communication preferences instantly.

Instant Team Communication

Office emails instantly reach field crews as SMS messages in under 30 seconds, eliminating communication delays.

Reduce Communication Delays

Turn hours of waiting for email responses into minutes. Field crews can reply instantly via text message.

Improve Team Coordination

Keep everyone on the same page with seamless bidirectional communication between office and field staff.

Zero Learning Curve

Office staff keep using email, field crews keep using text messages – no new apps or training required.

The Internal Communication Challenge

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Office Staff Prefer Email

Detailed project information, scheduling updates, and documentation work best in email format for office management.

📱

Field Crews Prefer Texting

Quick, immediate communication that doesn't require opening apps or checking multiple inboxes while on job sites.

The Result: Communication Gaps

Important emails go unread for hours, urgent updates get missed, and projects suffer from coordination failures.

CrewSMS: The Bridge Solution

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Bidirectional Bridge

Office emails automatically convert to SMS messages for field crews, while text replies appear in email threads.

90%+ Open Rate

SMS messages have a 90%+ open rate compared to just 15-20% for emails, ensuring critical information reaches your team.

Familiar Tools

No new apps to learn. Office staff keep using email, field crews keep using their native SMS app.

Powerful Features Built for Field Service

Everything you need to bridge the communication gap between office and field operations.

Bidirectional SMS-Email Bridge

Send emails that arrive as SMS messages. Field workers reply via text, and responses appear in your email thread.

Conversation Threading

Maintain complete conversation history across email and SMS with intelligent message threading.

Centralized Dashboard

Monitor all communications, track message delivery, and manage your field team directory from one interface.

Enterprise Security

Bank-level encryption, secure data handling, and complete privacy protection for all your communications.

Instant Setup

Get started in minutes, not hours. No API keys, no technical configuration – just add your team and start messaging.

Multi-Tenant Architecture

Secure, isolated environments for each business with dedicated phone numbers and complete data separation.

How CrewSMS Works

Three simple steps to transform your field communication

1

Add Your Team

Upload your field workers' phone numbers and names. We automatically create unique email addresses for each team member.

2

Send Emails

Send emails to your team using their assigned addresses (e.g., [email protected]). Messages instantly convert to SMS.

3

Get Instant Replies

Field workers reply via text message, and their responses appear in your email thread with full conversation history.

Solving Communication Challenges Across Field Service Industries

85% of contractors believe digital transformation is essential, but communication gaps between office and field teams remain a major challenge

Construction

Bridge the gap between project managers sending detailed emails and crews who need instant SMS updates about schedule changes, safety alerts, and material deliveries.

HVAC Services

Connect dispatchers who manage schedules via email with technicians in the field who need immediate text updates about service calls, parts availability, and route changes.

Electrical Contractors

Ensure safety-critical communications from office staff reach electricians instantly via SMS, while maintaining email records for compliance and documentation.

Plumbing Services

Enable rapid internal coordination when office staff need to reach plumbers immediately for emergency calls, while keeping detailed conversation records for follow-up.

Simple, Transparent Pricing

Choose the plan that fits your team size and communication needs

Starter

$ 20 /month
  • Up to 5 field employees
  • 2,000 messages/month included
  • Basic dashboard
  • Email support
  • Conversation threading

Ideal for small contractors and sole proprietors

Business

$ 100 /month
  • Up to 50 field employees
  • 30,000 messages/month included
  • Custom integrations available
  • Phone support
  • Dedicated account manager

For established field service operations

All plans include 14-day free trial • No setup fees • Cancel anytime

Ready to Transform Your Field Communication?

Join hundreds of field service businesses already using CrewSMS to streamline their operations.

Start Your Free Trial

14-day free trial • No credit card required • Setup in minutes